top of page

Technical Support

12 Reasons You Might be Losing Beer with a Bottoms Up Dispenser.  Cause it should be perfect!
07:16

12 Reasons You Might be Losing Beer with a Bottoms Up Dispenser. Cause it should be perfect!

The Bottoms Up Draft Beer System provides the highest keg yield in the world at around 98% on average. If you aren't experiencing those types of numbers then here are some reasons as to why that might be. Nine times out of ten they are easy fixes. The most common reasons are as follows: 1. Under-pouring or Over-pouring due to misprogrammed size (changing over to a different type of beer can also cause this) / Timecode: 00:20 2. A recent beer line cleaning that got rid of some gunk that was impeding beer flow / Timecode: 00:57 3. A loose cup coupler that causes beer to leak out after being poured / Timecode: 01:40 4. A twisted o-ring on the cup coupler that causes beer to leak out after being poured / Timecode: 02:15 5. A missing case nut o-ring can cause beer to leak out after being poured / Timecode: 03:16 6. The metal ring at the bottom of a Bottoms Up vessel has been damaged / Timecode: 03:25 7. Slowly picking up a vessel off the dispenser. DON'T BE SCARED, PICK IT UP QUICKLY / Timecode: 04:05 8. Bleeding off an Empty Keg Detector for too long / Timecode: 04:21 9. A Leaky plunger head / Timecode: 04:45 10. Leakage when using taller vessels (32oz cups or pitchers) / Timecode: 05:30 11. If using an analytics system, entering in the wrong plug number for the glass / Timecode: 05:55 12. Comped (free) beers and or theft / Timecode: 06:55 How many pints you get out of a Keg with Bottoms Up: https://youtu.be/RK1ko2kX0mM How to program a size: https://youtu.be/rb6cNpT5ewc How to replace a plunger head O-ring: https://youtu.be/52BLgJ_P4yA How to replace a diaphragm: https://youtu.be/HgZcem2vMag Should you have any questions or need technical assistance please call us at 888-618-0486 ext. 4 or email us at support@bottomsupbeer.com Feel free to visit our website www.bottomsupbeer.com for more information as well
Installing a Bottoms Up tap handle display
15:45

Installing a Bottoms Up tap handle display

Since the Bottoms Up draft beer system doesn't dispense using tap handles (like a faucet system), you'll need to display your draft selection. We provide a stainless steel display with every install, but if your counter or bar is stone, concrete or any other material that's difficult to cut/drill into, you'll need to prepare the area ahead of time. Here are some simple ways to measure out the holes needed to install the tap display. The spacing of the holes will vary, but your installer will provide the measurements in the pre-install communications. For more information, give us a call at (888) 618-0486. 0:23 How the display is secured 1:03 Space needed under the bar 1:46 Where to ideally put the tap display in relation to the dispenser (1/2" away from far edge) 3:25 Measuring with no dispenser in place, in-counter dispenser (3/4" from hole) 5:27 Measuring with no dispenser in place, countertop dispenser (3/4" from hole) 6:21 Subtracting dispenser length from display hole centers and divide by two, for equal spacing 8:15 Measuring from the sides of the dispenser 9:02 Marking the drill holes 9:58 Double-checking your work 10:20 Measuring the holes if you already have the tap display, by tracing the feet (center of hole is 7/8" in from foot edge) 11:38 Drilling and routing the holes 12:30 Checking the holes are straight 12:39 Attaching the bolts to the tap display 13:32 Tightening the bolts 14:34 Checking the measurements 15:90 Final notes