Commercial Product Technical Support: We pride ourselves on providing the best in technical support for our products. If you aren't selling beer, we aren't selling cups. Our tech support phone number is printed on all of our dispensers; we are the only beer equipment manufacturer that does this. Our techs are available 7 days a week and 365 days a year. Call us today, 317-388-5100.
Home Unit Technical Support: Here are GrinOn Industries we want to create and enable a community of bottom filling enthusiasts. We hope that this community will be able to spread knowledge and inspire creativity like so many others have with the power of the internet. If one customer is having a problem it is possible that another had the same and created a simple yet effective fix.
If you have technical difficulties or questions while assembling your kit please post your questions in our blog or submit them to HomeUnit@BottomsUpBeer.com, so we can address them in a public channel (you will remain anonymous). We are even in the process of building a forum for our customers. We will answer your questions as soon as we can but doing so in a public channel provides more knowledge for everyone.
Unfortunately, this push to enable a community means we will not accept technical questions via phone.
Thanks, The Bottoms Up Team HomeUnit@BottomsUpBeer.com